At Reel Sassy we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase you may return it for an exchange, credit, or refund within 30 days of the purchase. Please fill out the return/exchange form included with the items and mail back. All products must be in their original packaging, unworn, and unwashed. Shipping and handling charges are to be payed by the buyer for any returns/exchanges.

Shipping is through the USPS to the contiguous United States. Should you desire shipment to outside the US, including Alaska, Hawaii and Canada, please fill out the contact us form and a representative will be in touch with additional shipping fees. Please allow up to 3 weeks for your order. You will receive and email confirmation that your products have been sent first-class mail. If you desire products to be mailed faster please fill out the contact us form prior to placing the order and a representative will be in contact with you to discuss options and additional fees.

Order Cancellation Policy:

To cancel an order you placed with Reel Sassy, you must contact customer support at info@reelsassy.com. We will make every effort to accommodate the cancellation of your order, as long as your order has not been shipped.

Please be ready to provide your name, order number, and how to contact you. If the item has already been shipped, it cannot be cancelled. You may request a refund for the item returned, per our return policy, minus the shipping cost.